{"id":7283,"date":"2024-01-27T13:45:00","date_gmt":"2024-01-27T13:45:00","guid":{"rendered":"https:\/\/isuzu.bigbold.red\/?p=7283"},"modified":"2024-09-13T00:27:05","modified_gmt":"2024-09-13T00:27:05","slug":"tmd-scoop-overall-winner-for-isuzus-best-dealer-2023","status":"publish","type":"post","link":"https:\/\/staging.isuzulab.com\/2024\/01\/27\/tmd-scoop-overall-winner-for-isuzus-best-dealer-2023\/","title":{"rendered":"TMD SCOOP OVERALL WINNER FOR ISUZU\u2019S BEST DEALER 2023"},"content":{"rendered":"\n

On 27th January, 2024 Isuzu EA Chairman TMD was awarded the Best Dealer in<\/p>\n\n\n\n

Hiroshi Hisatomi and MD Rita Kavashe led the Isuzu EA commercial divisions in hosting the 2024 Q1 3S Dealers Business Plan Deployment Conference.<\/p>\n\n\n\n

During the event, various dealerships were celebrated and awarded for achieving outstanding results in their 2023 vehicle and aftersales business. Thika Motor Dealers (TMD) scooped various awards culminating in their overall win as the Best Dealer in 2023.<\/p>\n\n\n\n

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\"Thika
Ryce EA Finance Director Jones Mananda and Sales Manager Ida Akinyi (centre) receive award for Best Dealer in Vehicle Sales from Isuzu EA Chairman Hiroshi Hisatomi and MD Rita Kavashe accompanied by Ryce EA team.<\/figcaption><\/figure>\n\n\n\n

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Ryce EA was declared the Best Dealer in Vehicle Sales with 889 units sold (102.9% Actual Vs. BP). They were also the Runners Up in Customer Experience with an Net Promoter Score (NPS) of 73.5% (representing 76.5% for service and 70.5% for sales). Net Promoter Score tracks whether Isuzu customers would recommend using the product based on a scale of -100 to 100.<\/p>\n\n\n\n

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Customer Experience with an NPS of 81.3% (Service 84.5%, Sales 78%), and the Best Dealer in Parts Sales – KSh182 Million (113.8% Actual Vs. BP). TMD were also the runners up in the Service award (99.2% of Budget achieved).<\/p>\n\n\n\n

KCI was awarded the Best Dealer in Service (101.2% of Budget achieved), and runners up in Vehicle Sales with 813 units (101.6% Actual Vs. BP).<\/p>\n\n\n\n

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Central Farmers Garage (CFG) was the runners up in Parts Sales – KSh 119 Million (111.2% Actual Vs. BP). The Isuzu EA dealer awards also featured a special recognition for Ryce EA for holding their first Grand Prix Technical Competition on 16th December, 2023.<\/p>\n\n\n\n

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TMD receives an award for the Best Dealer in Customer Experience, Best Dealer in Parts Sales and Runners Up in the Service Awards category during the Best Dealer in 2023 awards held on January 27.<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"

Thika Motor Dealers (TMD) scooped various awards culminating in their overall win as the Best Dealer in 2023.<\/p>\n","protected":false},"author":6,"featured_media":7563,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[18],"class_list":["post-7283","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newsroom","tag-corporate-stories"],"zion_builder_status":false,"_links":{"self":[{"href":"https:\/\/staging.isuzulab.com\/isuzu-json\/wp\/v2\/posts\/7283","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.isuzulab.com\/isuzu-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.isuzulab.com\/isuzu-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.isuzulab.com\/isuzu-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.isuzulab.com\/isuzu-json\/wp\/v2\/comments?post=7283"}],"version-history":[{"count":0,"href":"https:\/\/staging.isuzulab.com\/isuzu-json\/wp\/v2\/posts\/7283\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.isuzulab.com\/isuzu-json\/wp\/v2\/media\/7563"}],"wp:attachment":[{"href":"https:\/\/staging.isuzulab.com\/isuzu-json\/wp\/v2\/media?parent=7283"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.isuzulab.com\/isuzu-json\/wp\/v2\/categories?post=7283"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.isuzulab.com\/isuzu-json\/wp\/v2\/tags?post=7283"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}